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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Myers

April 7, 2026

5  out of  5
rating by Jennifer Myers
"Everyone in the office is always friendly and very helpful."
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Cassie Pritchett

April 3, 2026

5  out of  5
rating by Cassie Pritchett
"Switching to Ryan Hicks through State Farm has been the best decision we've made. Great insurance and service at a low affordable price."
We responded:
"Thank you so much for the kind words! We truly appreciate you choosing Ryan Hicks Agency with State Farm for your insurance needs. It means a lot to hear that you found both great service and an affordable price—that’s exactly what we strive for every day. Our goal is to be the go-to choice for auto insurance, home insurance, and life insurance by delivering personal, local service you can count on. We’re proud to serve customers across Tennessee, Georgia, and Alabama, and especially those looking for a trusted insurance agency in the Chattanooga area. If you ever need anything at all, our team is always here to help. Thanks again for being part of the Ryan Hicks Agency family!"
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Maxie Benton

April 2, 2026

5  out of  5
rating by Maxie Benton
"I have been a Client since 2015. This Agent goes the extra mile to help. Thank You Mr. Ryan Hicks.."
We responded:
"Thank you for the wonderful review, Maxie! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're so happy to have you as part of our State Farm family for so many years!"
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Faith

March 27, 2026

5  out of  5
rating by Faith
"Amazing, helped me through my car wreck almost a year ago and made everything easy to move over. Been with statefarm since I've been driving!!"
We responded:
"Faith, thank you so much for your fantastic five-star Google review! We’re overjoyed to hear you have had a great experience with Ryan Hicks Agency insurance. Your support truly means a lot to our team as we work to serve Tennessee Valley. If you ever need help with your insurance needs, we’re here for you!"
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Chris McCollough

March 25, 2026

5  out of  5
rating by Chris McCollough
"Ryan and his staff responded to my questions in a timely manner and provided me Insurance that fits my needs."
We responded:
"Mr. McCollough, Thank you so much for the kind words! We are humbled and we appreciate the trust you have placed in our Agency. Thank you for choosing Ryan Hicks Agency, State Farm. We look forward to serving you for years to come!"
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Jamie Collins

February 12, 2026

5  out of  5
rating by Jamie Collins
"Could not be happier with this service!!"
We responded:
"Thank you so much for the 5-star review, Jamie! We truly appreciate your support and are thrilled to hear you’re happy with our service. At Ryan Hicks Agency State Farm, our goal is to make finding reliable, affordable car insurance in Tennessee, Georgia, & Alabama simple and stress-free. We’re proud to help drivers throughout the Tennessee Valley with personalized coverage, fast support, and local expertise. If you ever need help with auto insurance quotes, policy changes, or coverage questions in Tennessee, Georgia, Alabama we’re always here for you. Thanks again for choosing us!"
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janeile

February 12, 2026

5  out of  5
rating by janeile
"I have been with State Farm for a long time and I must say this is absolutely the best State Farm office I have dealt with in all the years I've been with State Farm. Jordan, Thank you once again for your impeccable service! Anytime I call or stop by the office every need is handled with importance and perfection. Ryan Hicks you have an awesome team!"
We responded:
"Janelle, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Cosmo Kramer

February 5, 2026

5  out of  5
rating by Cosmo Kramer
"Ryan and his team have always answered all my questions and treated me very well. I look forward to continue doing business with State Farm, thanks to Ryan Hicks."
We responded:
"Brian, thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and your continued trust in Ryan Hicks State Farm Insurance. Our team is always happy to answer questions and provide dependable, personalized service for auto insurance, home insurance, and life insurance here in the Tennessee Valley. We’re grateful for the opportunity to continue serving you and helping protect what matters most. Thanks again for being part of our State Farm family! "
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Alexis Amourr

January 28, 2026

4  out of  5
rating by Alexis Amourr
"I don’t have any issues out of this company everyone is nice & helps when you need it"
We responded:
"Thank you so much, Alexis, for taking the time to leave us a review! We truly appreciate your kind words and are glad to hear our team was helpful and easy to work with. At the Ryan Hicks Agency, we’re committed to providing friendly, reliable insurance service and making sure our Chattanooga clients feel supported whenever they need us. If there’s ever anything we could do to improve your experience or earn that fifth star, please don’t hesitate to let us know—we’re always striving to deliver five-star service. Thanks again for trusting us with your insurance needs!"
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Doug Curtis

January 9, 2026

5  out of  5
rating by Doug Curtis
"State Farm has been great and you could never go wrong with Ryan Hicks"
We responded:
"Thank you so much, Mr. Curtis. We truly appreciate your kind words and your trust in the Ryan Hicks State Farm team. Our goal is always to provide dependable service and clear guidance for auto insurance and other insurance needs throughout the Tennessee Valley. It means a lot to know you’ve had a great experience, and we’re grateful for the opportunity to continue serving you with the local, personal service State Farm is known for."
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C T

January 9, 2026

5  out of  5
rating by C T
"Amazing service. Ryan is always available when I need to understand any portion of my policy. Very knowledgeable! Thanks for the awesome service."
We responded:
"Ryan, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience with Gage. We appreciate you letting us be your good neighbor!"
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James Farrer SR

January 2, 2026

5  out of  5
rating by James Farrer SR
"Great service"
We responded:
"Thank you for the great feedback! We’re glad you experienced the level of service we strive to provide every customer. At Ryan Hicks Agency, our Tennessee Valley State Farm team is committed to friendly, reliable support and helping you find the right insurance coverage. We appreciate the opportunity to serve you and look forward to being here whenever you need us."
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Rose Mason

December 29, 2025

5  out of  5
rating by Rose Mason
"State Farm u r the best. If u r looking for the Best Insurance Company ever give them a call. Ask for Ryan Hicks he will take care of all your insurance needs."
We responded:
"Hey Rose, thanks for the awesome 5-star review! We’re so glad you love our work at State Farm here in Chattanooga, TN. My team and I are all about helping with your insurance needs. Thanks for the shoutout! If anyone’s looking for solid insurance in Chattanooga, we’re just a call away."
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Sandra Rodarte

December 22, 2025

5  out of  5
rating by Sandra Rodarte
"I have never had any issues with State Farm. Always there to help with my needs. Been with Statefarm for almost 30 yrs"
We responded:
"Thank you for your loyalty and for sharing your experience! We’re truly honored to be part of your nearly 30 years with State Farm. At Ryan Hicks Agency, we’re committed to always being there to help with your auto insurance, home insurance, and life insurance needs. Our Chattanooga team appreciates your long-standing trust and looks forward to continuing to provide dependable, personalized service for many years to come."
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deborah mayfield

December 11, 2025

5  out of  5
rating by deborah mayfield
"Their very friendly/nice. Always help me rather its on phone or thru a text."
We responded:
"Mrs. Mayfield, Thank you so much for the 5-star review! We’re proud to serve our Chattanooga community and help customers across Tennessee, Georgia, and Alabama with their insurance needs. Your support means a lot to our Ryan Hicks State Farm team — we’re always here to help with auto, home, and life insurance whenever you need us. "
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Paul Parrow

December 11, 2025

5  out of  5
rating by Paul Parrow
"Gage was very helpful, answered all of our questions."
We responded:
"Thank you for taking the time to share your experience! We’re happy to hear Gage was helpful and took the time to answer all of your questions. At Ryan Hicks Agency, we pride ourselves on providing clear guidance and dependable service to our Chattanooga Area State Farm customers. We truly appreciate your trust and look forward to helping with your insurance needs in the future."
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A Parrow

December 11, 2025

5  out of  5
rating by A Parrow
"Gage is always so great to deal with. Made sure to get the quotes I requested and tried to earn my business!"
We responded:
"Thank you for the kind words! We’re glad Gage was able to provide clear, timely quotes and truly work to earn your business. At Ryan Hicks Agency, our goal is to make insurance simple and personal while helping our Chattanooga community find the right auto, home, and life insurance coverage through State Farm. We appreciate you trusting our local team and look forward to helping whenever you need us."
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Jordan McGowan

December 8, 2025

5  out of  5
rating by Jordan McGowan
"Ryan is the best. I wouldn’t recommend anyone else. 10/10 experience."
We responded:
"Thank you for your fantastic 5-star review! We’re thrilled to hear about your positive experience with our agency, proudly serving Tennessee, Georgia, and Alabama. Our team is dedicated to providing top-notch insurance services, ensuring personalized coverage that meets your unique needs. Your kind words truly motivate us to continue delivering exceptional customer service and tailored insurance solutions. We greatly appreciate your trust and business, and we look forward to assisting you with all your insurance needs in the future. For anyone searching for reliable insurance in Chattanooga, we’re here to help with comprehensive policies and expert guidance! "
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Jay FK

December 8, 2025

5  out of  5
rating by Jay FK
"Great service and great people"
We responded:
"Jay, thanks so much for the five-star review! We’re grateful you chose the Ryan Hicks Agency here in Chattanooga and truly appreciate you recognizing our team. We work hard to make insurance feel simple and supportive, whether it’s auto, home, or life insurance — and it means a lot to hear the service stood out. If you ever need anything or have questions, we’re always here to help. Thanks again for being part of our agency family!"
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Crysta Rupramka

December 4, 2025

5  out of  5
rating by Crysta Rupramka
"Great rates and great communication!"
We responded:
"Thank you so much for the 5-star review! It truly means a lot to us. We work hard to offer great rates and keep communication clear and easy, so I’m glad that stood out. Our team here at the Ryan Hicks Agency in Chattanooga takes pride in helping our customers with their auto, home, and life insurance needs. We appreciate you choosing us and we’re always here whenever you need anything."
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Buddy Mac

December 3, 2025

5  out of  5
rating by Buddy Mac
"Always a plus to talk to your agent and staff when you have questions. Never rerouted for an answer. Ryan Hicks is the the agent you are looking for if you want great service."
We responded:
"Thank you for the thoughtful review — it truly means a lot to us. We’re grateful you choose the Ryan Hicks Agency here in Chattanooga for your insurance needs, and it’s our priority to make every interaction helpful and straightforward. Our team works hard to provide dependable service for auto, home, and life insurance, and we appreciate the trust you place in us. If you ever need anything, we’re always here to help."
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Rachel C

December 2, 2025

5  out of  5
rating by Rachel C
"Peyton is a joy to work with - responsive and knowledgeable!"
We responded:
"Thank you for sharing this! We’re grateful to have Peyton on our team — she takes great care of our customers and always goes the extra mile. We’re glad you had such a positive experience with our agency here in Chattanooga. If you ever need help with auto, home, or life insurance, we’re always here for you."
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Seamus O'Connell

December 1, 2025

5  out of  5
rating by Seamus O'Connell
"Mr. Hicks is a wonderful agent. He’s caring and sensitive to the needs of his clients."
We responded:
"Thank you so much for taking the time to leave this review. It truly means a lot. Taking care of the people who trust our agency is something I value deeply, and I’m grateful for the chance to be part of your insurance journey. Our whole team here at the Ryan Hicks Agency in Chattanooga is always here to help with anything you need — whether it’s auto, home, or life insurance. Thank you again for your kind words and your trust."
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JAY Malone

November 5, 2025

1  out of  5
rating by JAY Malone
"This is by far the worst SF agency it is I’m glad I went with another company."
We responded:
"We’re confident this review was made in error. After checking our records, we have no one by that name currently or previously insured at Ryan Hicks State Farm Insurance Agency in Chattanooga, Tennessee, and there’s no record of any interaction matching your claim. Given that this is the only review on your account, it appears to be a fraudulent or mistaken posting. Your comment also makes a sweeping comparison to “every State Farm agency,” which would include over 22,000 agents nationwide — a statement that’s clearly impossible to substantiate. We take pride in providing excellent customer service and personalized insurance solutions across Tennessee, Georgia, and Alabama, and our long list of five-star reviews from real customers speaks for itself. We encourage you to contact our office directly if this was a misunderstanding. Otherwise, we’ll be reporting this review for removal due to its inaccurate and misleading nature."
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Jeffery Graham

October 29, 2025

5  out of  5
rating by Jeffery Graham
"Awesome service"
We responded:
"Thank you so much for the five-star review and for sharing your experience! We’re thrilled you found our service “awesome.” At Ryan Hicks State Farm Insurance Agency in Chattanooga, Tennessee, our team works hard to provide reliable auto insurance, home insurance, and life insurance for families and businesses across Tennessee, Georgia, and Alabama. We truly appreciate your support and trust in us—your feedback helps others in the community find dependable local insurance coverage they can count on."