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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris McCollough

September 8, 2025

5  out of  5
rating by Chris McCollough
"Great office staff. Ryan and his staff responded to my questions in a timely manner and provided me Insurance that fits my needs."
We responded:
"Mr. McCollough, Thank you so much for the kind words! We are humbled and we appreciate the trust you have placed in our Agency. Thank you for choosing Ryan Hicks Agency, State Farm. We look forward to serving you for years to come!"
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Jenna Zeek Stone

August 29, 2025

5  out of  5
rating by Jenna Zeek Stone
"I cannot say enough great things about Ryan Hicks State Farm! From the very beginning, Ryan and his team have gone above and beyond for me and my family. Insurance can feel overwhelming at times, but they make everything so easy to understand and never make you feel rushed or like just another number. Ryan takes the time to really listen and explain all your options, making sure you get the coverage that fits your life and budget. Peyton is equally amazing, always quick to respond, professional, and genuinely kind. No matter how big or small my question is, they’re patient, thorough, and make me feel completely taken care of. What really sets them apart is how personal they are. You can tell they truly care about their clients and community. It’s not just about policies and paperwork—it’s about relationships and trust. I have total peace of mind knowing Ryan Hicks State Farm has my back, and I’m so grateful to have found such a dedicated and reliable team. If you’re looking for an insurance agency that combines professionalism with that personal touch, look no further. Ryan, Peyton, and the whole team are simply the best!"
We responded:
"Wow—thank you for such an amazing review! We’re so grateful you chose Ryan Hicks State Farm here in Chattanooga, Tennessee for your insurance needs. Our goal is to make auto, home, and life insurance simple and stress-free while treating every client like family. Hearing that you feel cared for and supported by both myself and Peyton means the world. We’re proud to be known as the best little insurance agency in the Tennessee Valley, and we look forward to being here for you and your family for years to come!"
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Brandy Nance

August 29, 2025

5  out of  5
rating by Brandy Nance
"Very nice man. I signed up for insurance for my daughter&myself while in the car rider pick up line at school! Very easy to work with & best price I found. Thank you Ryan."
We responded:
"Brandy, thank you so much for your kind words! We’re glad we could make getting insurance quick and easy for you and your daughter. At Ryan Hicks Agency here in Chattanooga, Tennessee, we love helping families find the best coverage at the best price. We appreciate your trust and look forward to being your go-to insurance agency in the Tennessee Valley!"
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Lauren Parrow

August 26, 2025

5  out of  5
rating by Lauren Parrow
"Gage has been phenomenal to work with! He takes the time to listen and understand everything we are saying and asking and always makes sure we are able to understand all the things. It has been a seamless process because of Gage!!"
We responded:
"Thank you for the fantastic review! We’re thrilled Gage has made your experience with Ryan Hicks Agency - State Farm in Chattanooga seamless and understandable. We strive to provide top quality auto insurance, home insurance, and life insurance across Tennessee, Alabama, and Georgia!"
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justin Burris

August 26, 2025

5  out of  5
rating by justin Burris
"Gage is amazing at everything he does! Such a helpful young man!"
We responded:
"Thank you for the glowing review! We’re thrilled to hear Gage provided amazing service at Ryan Hicks Agency/State Farm in Chattanooga. Our team is dedicated to delivering top notch insurance solutions, including auto, home, and life insurance, across Tennessee, Alabama, and Georgia. We truly appreciate the feedback!"
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Sheryl Doss

August 12, 2025

5  out of  5
rating by Sheryl Doss
"Wonderfully easy to handle all Of our insurance needs !!"
We responded:
"Sheryl, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Daniel Lisella

August 6, 2025

5  out of  5
rating by Daniel Lisella
"It’s always quick and easy whenever we have any questions about anything with our insurance package!"
We responded:
"Thank you so much for the 5-star review! We’re proud to be your local State Farm Insurance Agency in Chattanooga, Tennessee, making it quick and easy to get answers about your auto insurance and insurance needs. Our team works hard to be the best little insurance agency in the Tennessee Valley, serving families across Tennessee, Alabama, and Georgia. We appreciate your trust! "
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Candisbradley2007 Bradley

August 4, 2025

5  out of  5
rating by Candisbradley2007 Bradley
"wonderful and fast service. Ryan always responds very quick and knowledgeable and of course professional."
We responded:
"Thank you for the awesome five-star review! We’re so glad you had a great experience with Ryan Hicks Insurance Agency in Chattanooga, TN. Your kind words about our quick, knowledgeable, and professional service mean a lot to us. We’re here for all your insurance needs and truly appreciate your support!"
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maricar tumbali

July 17, 2025

5  out of  5
rating by maricar tumbali
"Great!"
We responded:
"Thank you so much for the amazing 5-star Google review for Ryan Hicks Agency - State Farm in Chattanooga, TN! We are thrilled to hear about your positive experience with our team. At Ryan Hicks Agency, we’re dedicated to providing top-notch insurance services, including auto insurance, home insurance, and life insurance, tailored to the needs of our Chattanooga community. Your kind review motivate us to continue delivering exceptional customer service and personalized coverage solutions. We’re grateful for your trust and look forward to serving you for years to come! If you’re in Chattanooga, TN, and need reliable insurance, call us at (423) 521-7243 for a free quote today! #StateFarmChattanooga #InsuranceAgency #RyanHicksAgency"
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WhatWomenWant Woc

July 3, 2025

5  out of  5
rating by WhatWomenWant Woc
"I am very impressed with the efficiency and professional services I’ve been receiving from Ryan Hicks and his Team at State Farm."
We responded:
"Thank you so much for your wonderful 5-star review! We’re truly honored by your kind words about the efficiency and professional services provided by Ryan Hicks Agency and our team here in Chattanooga, Tennessee. Our goal is to deliver top-notch insurance services with a personal touch, and it means the world to hear that we’ve met your expectations. We’re committed to continuing to provide exceptional insurance solutions and outstanding customer service to our valued clients across Tennessee, Georgia, and Alabama. Thank you again for choosing Ryan Hicks Agency for your insurance needs, and we look forward to serving you in the future!"
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Kelli Mulherin

July 1, 2025

5  out of  5
rating by Kelli Mulherin
"Gage was very helpful and extremely efficient! Working with him was a pleasure!"
We responded:
"Thank you so much for the fantastic 5-star Google review! At Ryan Hicks Agency - State Farm in Chattanooga, TN, we’re thrilled to hear about your great experience with Gage! Your kind words about his helpfulness and efficiency mean the world to our team. We take pride in delivering exceptional customer service and personalized insurance solutions, including auto insurance, home insurance, and life insurance, to our valued clients in the Chattanooga community. Your feedback inspires us to keep providing top-notch insurance services. If you’re searching for a trusted State Farm agent in Chattanooga, TN, we’re here for you! Thanks again for choosing Ryan Hicks Agency – we look forward to serving you for years to come!"
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Rose Mason

June 4, 2025

5  out of  5
rating by Rose Mason
"State Farm u r the best. If u r looking for the Best Insurance Company ever give them a call. Ask for Ryan Hicks he will take care of all your insurance needs."
We responded:
"Hey Rose, thanks for the awesome 5-star review! We’re so glad you love our work at State Farm here in Chattanooga, TN. My team and I are all about helping with your insurance needs. Thanks for the shoutout! If anyone’s looking for solid insurance in Chattanooga, we’re just a call away."
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Elizabeth Young

May 26, 2025

5  out of  5
rating by Elizabeth Young
"We’ve had Ryan Hicks as our agent for going on four years. And in those four years, we’ve not only gained an insurance agent, but a friend. If we ever have any issues, or any questions, we reach out to him and he has it resolved same day. I recently received a notice saying my insurance premium on my Nissan Altima is going down 12% on the next billing cycle. I can only assume this is how the best of the best handle their customers’ insurance accounts! Thank you so much Ryan- to you and your staff! We appreciate everything you do for us! And we will continue to spread the word to hopefully bring you some more business!"
We responded:
"Thank you so much for the kind words and for trusting Ryan Hicks State Agency here in Chattanooga! We’re truly honored to not only be your insurance provider but to be considered a friend—that means the world to us. Our goal is always to provide fast, reliable service, whether it’s answering a question or resolving a concern the same day. Rate decreases are the kind of good news that is always worth celebrating! At Ryan Hicks State Farm, we strive to help our customers get the most value from their auto insurance, home insurance, life insurance, and more. Thank you again for your continued support and for spreading the word. Your referrals are the highest compliment we can receive, and we’re so grateful for your loyalty. We’re always here when you need us!"
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ELISABETH BIERNIK

May 23, 2025

5  out of  5
rating by ELISABETH BIERNIK
"I love this insurance company. Ryan Hicks and his team has worked with us over the years professionally answering our questions and helping us manage whatever comes our way. We highly recommend them for all your insurance needs!"
We responded:
"Mrs. Biernik, Thank you for your five-star Google review! We’re thrilled to hear about your positive experience with Ryan Hicks Agency and our team at Ryan Hicks State Farm. We’re committed to providing exceptional insurance services, comprehensive coverage, and personalized support for all your insurance needs, from auto to home and life insurance. Your recommendation means the world to us! Thank you for choosing Ryan Hicks State Farm!"
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Daniel Knecht

May 23, 2025

5  out of  5
rating by Daniel Knecht
"I have now been with State Farm with Ryan as my agent for a year now. Any time I had a question or a problem he has taken good care of me. Iv never had the same level of service through any other insurance office than Ryan has offered."
We responded:
"Mr. Knecht, Thank you for your five-star Google review! We’re thrilled to hear about your great experience with Ryan Hicks State Farm. We’re dedicated to providing top-notch insurance services and personalized support for your auto, home, and life insurance needs. Your kind words mean a lot! "
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James Mayfield

May 23, 2025

5  out of  5
rating by James Mayfield
"Ryan is great. He has been around the block for a while and his experience helps him relate to so many people. Just a good human being that happens to also be exceptional at insurance."
We responded:
"Thank you so much for the kind words and the five-star review! I truly appreciate your support and friendship. Your recognition means a lot, especially coming from someone in the insurance industry as long as you have been. It’s been an honor growing alongside professionals like you who understand the value of experience, trust, and genuine client relationships. Your continued success in the insurance business is inspiring and a testament to your dedication and expertise. At the end of the day, it’s about helping people make informed decisions, protect what matters most, and feel confident about their future. I’m grateful to be part of an industry that lets us do just that. Thanks again for the thoughtful review—it helps others looking for a trusted insurance agent find someone who puts people first!"
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Margaret Woodis

May 23, 2025

5  out of  5
rating by Margaret Woodis
"Great experience with the team."
We responded:
"Margaret, thank you! We appreciate your trust in us to take care of your insurance policies."
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Jordan McGowan

May 20, 2025

5  out of  5
rating by Jordan McGowan
"Ryan is awesome!! Very professional, and an all around stand up guy. Highly recommended."
We responded:
"Thank you for your fantastic 5-star review! We’re thrilled to hear about your positive experience with our agency, proudly serving Tennessee, Georgia, and Alabama. Our team is dedicated to providing top-notch insurance services, ensuring personalized coverage that meets your unique needs. Your kind words truly motivate us to continue delivering exceptional customer service and tailored insurance solutions. We greatly appreciate your trust and business, and we look forward to assisting you with all your insurance needs in the future. For anyone searching for reliable insurance in Chattanooga, we’re here to help with comprehensive policies and expert guidance! "
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Marth Harris

April 5, 2025

5  out of  5
rating by Marth Harris
"Great customer service. And pricing ."
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words. It means the world to us to serve our Chattanooga, Tennessee community with dependable insurance solutions. Whether you’re looking for home insurance, auto insurance, or life insurance, we’re always here to help with personalized care and competitive rates. Thanks again for trusting us—we’re grateful to have you as part of our State Farm family!"
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Danny Tolliver

March 6, 2025

5  out of  5
rating by Danny Tolliver
"Great Service , Great Insurance"
We responded:
"We truly appreciate your support and are thrilled to hear that you had a great experience with our team. Providing excellent service is our top priority, and your feedback means a lot to us. If you ever need anything, don’t hesitate to reach out. We look forward to serving you!"
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Becky Beagles

January 16, 2025

5  out of  5
rating by Becky Beagles
"Ryan's agent, Gabe, was super friendly, easy to communicate my needs and so fast getting my home and auto coverages ~thanks"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Gabe provided excellent customer service and made the process of securing your home and auto insurance smooth and efficient. Our goal is to offer friendly, fast, and hassle-free insurance solutions that meet your needs. We appreciate your support and look forward to assisting you with any future insurance coverage needs. If you ever have questions about home, auto, or any other insurance policies, don’t hesitate to reach out. Thanks again for choosing us!"
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Erica Butler

January 14, 2025

5  out of  5
rating by Erica Butler
"They are always so helpful! Thank you!"
We responded:
"Thank you for your kind words! We’re happy to hear that our team has been helpful and reliable in meeting your needs. Providing excellent customer service and making the insurance process easy is our top priority. If you ever need assistance with your home, auto, or any other insurance coverage, we’re always here to help. We appreciate your support and look forward to serving you in the future!"
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Colby Gafford

December 4, 2024

5  out of  5
rating by Colby Gafford
"Gage was very helpful and quick to respond to our questions regarding several types of policies . Highly recommend Gage for any insurance needs/questions!"
We responded:
"Thank you for your wonderful review! We’re glad Gage provided quick and helpful responses to your insurance questions. At Ryan Hicks Agency, we strive to offer the best insurance services, whether it’s auto, home, life, or business insurance. If you need assistance with any type of policy or have questions about your coverage, we’re here to help! Don’t hesitate to contact us for all your insurance needs!"
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Jenny DeHaan

November 8, 2024

5  out of  5
rating by Jenny DeHaan
"State Farm is great insurance to have and Ryan and his staff will ensure you get the right coverage. His office is easy to work with!"
We responded:
"Mrs. DeHaan, thank you for taking the time to leave us a wonderful review! Nothing is more important to our office than providing the right insurance coverage at the right price for our customers. We appreciate you and look forward to serving you for years to come!"
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Beverly Payne

November 7, 2024

5  out of  5
rating by Beverly Payne
"This is a great office to help people with their insurance needs. Everyone I’ve talked with was super friendly and knowledgeable."
We responded:
"Beverly, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you letting us be your good neighbor!"