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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gage Clark

November 17, 2023

5  out of  5 rating by Gage Clark
"Went in and didn’t have high hopes in saving any money from my current insurance, Ryan and his staff went above and beyond to not only save me money but give me better coverage than I had before. I had questions and he didn’t hesitate to call me back and answer them all! I sent my mom over to him and he also helped her save money, hands down best agent for State Farm!"

Sid Lid

November 16, 2023

5  out of  5 rating by Sid Lid
"Ryan Hicks is a great and thorough agent. I moved into the area 8 months ago and walked into his office. He reviewed my insurance needs and took care of everything making sure my coverage was just right. I’m very happy."

Jeffery Thompson

November 13, 2023

5  out of  5 rating by Jeffery Thompson
"I have been with Ryan and his coworkers for six months. Within a month I felt at home with everyone. They check in on my needs. Update me on my policies and they do not hide information that most insurance agents and companies withhold. I can say without a doubt I will continue to use Ryan Hicks for years to come. If you want friendly real people to help you navigate the insurance industry this is the agent for you."

Shade Casey

November 3, 2023

5  out of  5 rating by Shade Casey
"Super friendly, easy to talk to, and most importantly some of the best rates I could find it’s hard to beat that."

LaToya Jordan Taylor

October 20, 2023

5  out of  5 rating by LaToya Jordan Taylor
"I STILL love this office! Ryan and his staff never fail to treat me like family and provide great service. They're always available, knowledgeable, and if they don't know something, you'll have a quick answer. I am still very spoiled!! 😄"

Brittany Toth

October 19, 2023

5  out of  5 rating by Brittany Toth
"Ryan and his team are highly professional and take care of everything as promised. Highly recommend!"

Rachael Fitzgerald

October 19, 2023

5  out of  5 rating by Rachael Fitzgerald
"Very professional and personal, couldn’t ask for anything better:)"

Teresa Chiareli

October 17, 2023

5  out of  5 rating by Teresa Chiareli
"Very friendly, helpful and professional!"

Renita Underwood

September 11, 2023

5  out of  5 rating by Renita Underwood
"Great customer services with lower prices."

Heather T

September 11, 2023

1  out of  5 rating by Heather T
"Every time my policy renewed or there was a change to my vehicle recently, there was a problem due to staff. I worked mostly with Louisa - first issue was my policy went up by $140 and when I called to make sure my multi line was on there and she confirmed it was, it wasn’t. Next I changed cars and when there was an issue I mentioned what I thought and she said it wasn’t and Ryan confirmed that was the issue and then some. I cancelled my insurance and called to ask a question about a refund and she called back telling me she reinstated my policy and not to worry which wasn’t what I asked for and took it upon herself to do what she thought was being helpful but wasn’t and caused more frustration (she should have confirmed we cancelled and asked before jumping to conclusions). I’ve been with State Farm for 15 years and moved a lot and honestly, although the staff is nice, they are the worst office I’ve dealt with when it comes to the amount of problems I’ve had. Ryan always had to help with my account that I truly didn’t want to deal with anyone else in the office except him. If I stayed with State Farm I would have switched offices."

Libby Barnes Hicks

September 1, 2023

5  out of  5 rating by Libby Barnes Hicks
"Ryan and his team work really hard to give you the best! Thankful to have them to take care of all of our insurance needs!"

Justin Young

August 30, 2023

5  out of  5 rating by Justin Young
"I had the pleasure of working at this agency before deciding to return to law enforcement. I have been a State Farm customer for 11 years and I learned more in 3 months working for Ryan, then I have ever know in my lifetime. This office is a family and they treat the customers as such. I would not recommend anyone else! I’m proud to call Ryan my agent, and I know I am in great hands with this office!"

Brenda Harden

July 28, 2023

5  out of  5 rating by Brenda Harden
"Mr. Hicks was very informative about the information that i needed for my upgrade on my insurance also very polite and patient with me and answered all my questions , highly recommend him."

Jeff Patterson

July 21, 2023

5  out of  5 rating by Jeff Patterson
"The Team at Ryan Hicks State Farm go out of their way to make sure you needs are taken care of and you know they are there when you need them. No waiting for them to get to you."

Maxie Benton

July 21, 2023

5  out of  5 rating by Maxie Benton
"I have been a Client since 2015. This Agent goes the extra mile to help. Thank You Mr. Ryan Hicks.."

Adam Templeton

July 18, 2023

5  out of  5 rating by Adam Templeton
"Ryan and his team continue to exceed my expectations for an insurance company."

Ariana Danquah

July 1, 2023

5  out of  5 rating by Ariana Danquah
"Ryan and his team are great to work with!"

Ashley Moser

June 30, 2023

5  out of  5 rating by Ashley Moser
"Great people to work, can help you in any situation!"

Welsh Painting

June 22, 2023

5  out of  5 rating by Welsh Painting
"Ryan and his team have been great to us. I have all my personal as well as business insurances through them, and I’ve had nothing but a positive experience. If you’re looking for a great insurance company with real people who are there for you, they are definitely your go to!"

Tommie Lewis

June 22, 2023

5  out of  5 rating by Tommie Lewis
"My experience and quality service has been overrall very pleasing with the staff at state farm keep up the good work👍👍👍👍👍"

Laura Alegria

June 15, 2023

5  out of  5 rating by Laura Alegria
"I have never had such a great team help me with all my insurance needs, I moved to the area a little over 2 years ago and had to file a claim recently. Louisa was amazing in getting my concerns answered and when I didn’t understand a process she (and others in the office) took the time to explain it to me. I appreciated that I wasn’t just a “number”. Thank you to Ryan’s whole office!"

Stephen King

May 31, 2023

5  out of  5 rating by Stephen King
"Service is great. Very helpful in setting up my automatic payments. Always keeps customer first. Very reassuring."

Marcie Williams

May 31, 2023

5  out of  5 rating by Marcie Williams
"Immediate attention."

Kristina Madrigal

May 31, 2023

5  out of  5 rating by Kristina Madrigal
"I love them here at State Farm! They have always been very attentive and quick to assist me! They are the best in town’"

Rebecca Siegel

May 11, 2023

5  out of  5 rating by Rebecca Siegel
"Extremely helpful and patient! Jordan made the process of getting auto and renters insurance so easy. Just moved to the area and was so pleased with the experience:)"