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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rose Mason

June 4, 2025

5  out of  5
rating by Rose Mason
"State Farm u r the best. If u r looking for the Best Insurance Company ever give them a call. Ask for Ryan Hicks he will take care of all your insurance needs."
We responded:
"Hey Rose, thanks for the awesome 5-star review! We’re so glad you love our work at State Farm here in Chattanooga, TN. My team and I are all about helping with your insurance needs. Thanks for the shoutout! If anyone’s looking for solid insurance in Chattanooga, we’re just a call away."
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Elizabeth Young

May 26, 2025

5  out of  5
rating by Elizabeth Young
"We’ve had Ryan Hicks as our agent for going on four years. And in those four years, we’ve not only gained an insurance agent, but a friend. If we ever have any issues, or any questions, we reach out to him and he has it resolved same day. I recently received a notice saying my insurance premium on my Nissan Altima is going down 12% on the next billing cycle. I can only assume this is how the best of the best handle their customers’ insurance accounts! Thank you so much Ryan- to you and your staff! We appreciate everything you do for us! And we will continue to spread the word to hopefully bring you some more business!"
We responded:
"Thank you so much for the kind words and for trusting Ryan Hicks State Agency here in Chattanooga! We’re truly honored to not only be your insurance provider but to be considered a friend—that means the world to us. Our goal is always to provide fast, reliable service, whether it’s answering a question or resolving a concern the same day. Rate decreases are the kind of good news that is always worth celebrating! At Ryan Hicks State Farm, we strive to help our customers get the most value from their auto insurance, home insurance, life insurance, and more. Thank you again for your continued support and for spreading the word. Your referrals are the highest compliment we can receive, and we’re so grateful for your loyalty. We’re always here when you need us!"
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ELISABETH BIERNIK

May 23, 2025

5  out of  5
rating by ELISABETH BIERNIK
"I love this insurance company. Ryan Hicks and his team has worked with us over the years professionally answering our questions and helping us manage whatever comes our way. We highly recommend them for all your insurance needs!"
We responded:
"Mrs. Biernik, Thank you for your five-star Google review! We’re thrilled to hear about your positive experience with Ryan Hicks Agency and our team at Ryan Hicks State Farm. We’re committed to providing exceptional insurance services, comprehensive coverage, and personalized support for all your insurance needs, from auto to home and life insurance. Your recommendation means the world to us! Thank you for choosing Ryan Hicks State Farm!"
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Daniel Knecht

May 23, 2025

5  out of  5
rating by Daniel Knecht
"I have now been with State Farm with Ryan as my agent for a year now. Any time I had a question or a problem he has taken good care of me. Iv never had the same level of service through any other insurance office than Ryan has offered."
We responded:
"Mr. Knecht, Thank you for your five-star Google review! We’re thrilled to hear about your great experience with Ryan Hicks State Farm. We’re dedicated to providing top-notch insurance services and personalized support for your auto, home, and life insurance needs. Your kind words mean a lot! "
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James Mayfield

May 23, 2025

5  out of  5
rating by James Mayfield
"Ryan is great. He has been around the block for a while and his experience helps him relate to so many people. Just a good human being that happens to also be exceptional at insurance."
We responded:
"Thank you so much for the kind words and the five-star review! I truly appreciate your support and friendship. Your recognition means a lot, especially coming from someone in the insurance industry as long as you have been. It’s been an honor growing alongside professionals like you who understand the value of experience, trust, and genuine client relationships. Your continued success in the insurance business is inspiring and a testament to your dedication and expertise. At the end of the day, it’s about helping people make informed decisions, protect what matters most, and feel confident about their future. I’m grateful to be part of an industry that lets us do just that. Thanks again for the thoughtful review—it helps others looking for a trusted insurance agent find someone who puts people first!"
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Margaret Woodis

May 23, 2025

5  out of  5
rating by Margaret Woodis
"Great experience with the team."
We responded:
"Margaret, thank you! We appreciate your trust in us to take care of your insurance policies."
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Jordan McGowan

May 20, 2025

5  out of  5
rating by Jordan McGowan
"Ryan is awesome!! Very professional, and an all around stand up guy. Highly recommended."
We responded:
"Thank you for your fantastic 5-star review! We’re thrilled to hear about your positive experience with our agency, proudly serving Tennessee, Georgia, and Alabama. Our team is dedicated to providing top-notch insurance services, ensuring personalized coverage that meets your unique needs. Your kind words truly motivate us to continue delivering exceptional customer service and tailored insurance solutions. We greatly appreciate your trust and business, and we look forward to assisting you with all your insurance needs in the future. For anyone searching for reliable insurance in Chattanooga, we’re here to help with comprehensive policies and expert guidance! "
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Marth Harris

April 5, 2025

5  out of  5
rating by Marth Harris
"Great customer service. And pricing ."
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words. It means the world to us to serve our Chattanooga, Tennessee community with dependable insurance solutions. Whether you’re looking for home insurance, auto insurance, or life insurance, we’re always here to help with personalized care and competitive rates. Thanks again for trusting us—we’re grateful to have you as part of our State Farm family!"
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Danny Tolliver

March 6, 2025

5  out of  5
rating by Danny Tolliver
"Great Service , Great Insurance"
We responded:
"We truly appreciate your support and are thrilled to hear that you had a great experience with our team. Providing excellent service is our top priority, and your feedback means a lot to us. If you ever need anything, don’t hesitate to reach out. We look forward to serving you!"
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Becky Beagles

January 16, 2025

5  out of  5
rating by Becky Beagles
"Ryan's agent, Gabe, was super friendly, easy to communicate my needs and so fast getting my home and auto coverages ~thanks"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Gabe provided excellent customer service and made the process of securing your home and auto insurance smooth and efficient. Our goal is to offer friendly, fast, and hassle-free insurance solutions that meet your needs. We appreciate your support and look forward to assisting you with any future insurance coverage needs. If you ever have questions about home, auto, or any other insurance policies, don’t hesitate to reach out. Thanks again for choosing us!"
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Erica Butler

January 14, 2025

5  out of  5
rating by Erica Butler
"They are always so helpful! Thank you!"
We responded:
"Thank you for your kind words! We’re happy to hear that our team has been helpful and reliable in meeting your needs. Providing excellent customer service and making the insurance process easy is our top priority. If you ever need assistance with your home, auto, or any other insurance coverage, we’re always here to help. We appreciate your support and look forward to serving you in the future!"
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Colby Gafford

December 4, 2024

5  out of  5
rating by Colby Gafford
"Gage was very helpful and quick to respond to our questions regarding several types of policies . Highly recommend Gage for any insurance needs/questions!"
We responded:
"Thank you for your wonderful review! We’re glad Gage provided quick and helpful responses to your insurance questions. At Ryan Hicks Agency, we strive to offer the best insurance services, whether it’s auto, home, life, or business insurance. If you need assistance with any type of policy or have questions about your coverage, we’re here to help! Don’t hesitate to contact us for all your insurance needs!"
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Jenny DeHaan

November 8, 2024

5  out of  5
rating by Jenny DeHaan
"State Farm is great insurance to have and Ryan and his staff will ensure you get the right coverage. His office is easy to work with!"
We responded:
"Mrs. DeHaan, thank you for taking the time to leave us a wonderful review! Nothing is more important to our office than providing the right insurance coverage at the right price for our customers. We appreciate you and look forward to serving you for years to come!"
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Beverly Payne

November 7, 2024

5  out of  5
rating by Beverly Payne
"This is a great office to help people with their insurance needs. Everyone I’ve talked with was super friendly and knowledgeable."
We responded:
"Beverly, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you letting us be your good neighbor!"
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Neil Relwani

October 30, 2024

5  out of  5
rating by Neil Relwani
"Ryan Hicks is amazing. I can call him whenever and he returns my calls ASAP."
We responded:
"Neil, thank you so much for the 5 Star review and allowing us to insure you. We truly appreciate it!"
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Chris

October 27, 2024

5  out of  5
rating by Chris
"Been with them and My Family for Decades. No problems.outside of a few issues that was Years ago. No Issues since, No issues since Ryan took over. Me and my Family have been with State Farm for Decades. Thank You."
We responded:
"Chris, thank you for taking the time to leave us a review! Nothing makes us more happy than to hear you are pleased with our service. Thank you for allowing us to insure your family. We appreciate you letting us be your good neighbor!"
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Johnathan Slater

October 21, 2024

5  out of  5
rating by Johnathan Slater
"Have used them for about 5 years now no complaints."
We responded:
"Mr. Slater, thank you so much for the 5 star review! We love hearing things like this from our long time customers! We appreciate you!"
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Rain Benavice

October 10, 2024

5  out of  5
rating by Rain Benavice
"They’re very cooperative."
We responded:
"Rain, thank you for taking the time to leave us a review! We appreciate you letting us be your good neighbor!"
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Christopher Neefus

October 10, 2024

5  out of  5
rating by Christopher Neefus
"Ryan and his team are friendly and efficient; have been to visit him twice and both times issues were solved quickly. Would recommend for both home and auto!"
We responded:
"Mr. Neefus, thank you for the wonderful 5 star review! We truly appreciate you and the trust you have placed in us. Thank you for allowing us to serve all your insurance needs!"
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Toni Foster

October 3, 2024

5  out of  5
rating by Toni Foster
"They were very nice & helpful."
We responded:
"Toni, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. Your appreciation means a lot to us, and we're always here to assist with any of your insurance needs!"
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Nadia Wooten

September 6, 2024

5  out of  5
rating by Nadia Wooten
"Best car insurance company!!! Gives incentives and discounts ALOT!! Best decision to get State Farm.. Highly recommend !"
We responded:
"Nadia, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. Your appreciation means a lot to us, and we're always here to assist with all of your insurance needs!"
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joseph walker

September 5, 2024

5  out of  5
rating by joseph walker
"Great customer service and friendly staff"
We responded:
"Thank you so much for the 5 star review! We're thrilled to hear that you've had a positive experience with our team. Your appreciation means a lot to us, and we're always here to assist with any of your insurance needs!"
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C T

August 30, 2024

5  out of  5
rating by C T
"Amazing service, dealt directly with Gage who spent time discussing and working hard to explain my coverages. Very knowledgeable! Thanks for the awesome service."
We responded:
"Ryan, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience with Gage. We appreciate you letting us be your good neighbor!"
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Keith Dupree

August 6, 2024

5  out of  5
rating by Keith Dupree
"The staff at Ryan Hicks is always so willing to help! I appreciate the support they give us."
We responded:
"Keith, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. Your appreciation means a lot to us, and we're always here to assist with any of your insurance needs!"
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GARY BROWN

August 1, 2024

5  out of  5
rating by GARY BROWN
"Ryan Hicks State Farm Insurance agency has been awesome with establishing and servicing my home, auto, and personal liability policies. I would highly recommend them to anyone with insurance needs."
We responded:
"Hi, Mr. Brown! Thank you for the recognition! Thank you for giving us the chance to help you with your coverage needs."