Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Waldroup

Mike Waldroup

May 4, 2026

5  out of  5
rating by Mike Waldroup
"Very detailed explanation of policy changes and questions always immediately respond when I cal and with clarity on any issues o have"
We responded:
"Mike, I really appreciate you saying this. That’s exactly the experience we aim to deliver every time. Taking the time to explain policy changes clearly and being available when you call is a big part of how we serve our customers. Insurance can get confusing, so making sure you feel confident in your coverage is always the goal. Thanks again for trusting Ryan Hicks Agency with State Farm for your auto insurance, home insurance, and overall coverage needs here in Tennessee and across the TN, GA, and AL area. We’re always here when you need us."
Profile photo of Michael Cain

Michael Cain

April 30, 2026

5  out of  5
rating by Michael Cain
"Ryan has always been there for us. Thru accidents or storm damage to our home, State Farm is the best when it comes to your claim!!! Thank you, Ryan Michael W. Cain"
We responded:
"Michael, I really appreciate you taking a minute to share this. It means a lot. Being there for you through accidents and storm damage is exactly why we do what we do. When something goes wrong at your home, you need a team that helps you through the claim process from start to finish, and I’m glad we could do that for you. Thank you for trusting Ryan Hicks Agency with State Farm for your home insurance and claims support. We’re proud to serve you here in Tennessee and across the TN, GA, and AL area. Always here whenever you need us."
Profile photo of Reasonable Service

Reasonable Service

April 27, 2026

5  out of  5
rating by Reasonable Service
"Been with these guys for years. I shop around occasionally but always end up staying."
We responded:
"We really appreciate you sticking with us over the years. That kind of loyalty doesn’t go unnoticed. We know you’ve got options when it comes to commercial insurance, so it means a lot that you continue to choose Ryan Hicks Agency with State Farm. Our goal is to keep earning that trust by making sure your business is properly protected while staying competitive on your coverage and pricing. We’re proud to support local businesses here in Tennessee and across the TN, GA, and AL area. If you ever need anything or want to review your business insurance, we’re always here to help."
Profile photo of Maleah Reading

Maleah Reading

April 24, 2026

5  out of  5
rating by Maleah Reading
"This review is from Sharon Reading: Ryan Hicks and Gage Clark have been wonderful to us. They have always been right there for our insurance needs for the last seven years. Last year we suffered a total loss of our home due to flooding. We were financially taken care of every step of the way. They have worked hard to find ways to reduce our car insurances and make sure all our properties are properly insured. I can't thank Ryan and Gage enough for the care of our small and large needs as issues have come up. What a great company!"
We responded:
"Sharon, this means more than you know. Seven years of trust with your family is something we never take lightly. Walking through a total loss is incredibly tough, and I’m really glad our team was able to be there every step of the way to help you recover and feel taken care of. That’s exactly what we strive for at Ryan Hicks Agency with State Farm—showing up when it matters most. We also appreciate you trusting us to help lower your car insurance while making sure your home insurance and property coverage stay right where they need to be. Taking care of both the big moments and the day-to-day needs is what we’re here for. Thank you again for allowing us to serve you here in Tennessee and Georgia. We’re always just a call away whenever you need us."
Profile photo of James

James

April 21, 2026

5  out of  5
rating by James
"Gage is awesome!"
We responded:
"James, we love it 😂 Gage’s going to get a kick out of this. Seriously though, I appreciate you taking a second to leave that. He cares a lot about doing things right and making sure people feel taken care of, whether it’s auto insurance, home insurance, or just helping with something quick. We’re grateful to have you with us here at Ryan Hicks Agency and to serve folks around Chattanooga and across TN, GA, and AL. If you ever need anything, just reach out—we’ve got you."
Profile photo of Amy Murr

Amy Murr

April 21, 2026

5  out of  5
rating by Amy Murr
"Gage, Thank you for your service!"
We responded:
"Amy, thank you for the kind words and for recognizing Gage. We’re proud to have him on our team and grateful for his service. At Ryan Hicks Agency, we’re always here to help with auto insurance, home insurance, and more, making the process simple and personal. It means a lot to serve families in the Chattanooga area and across TN, GA, and AL with reliable State Farm coverage and hometown service. We appreciate you being part of our agency family!"
Profile photo of lexi waldo

lexi waldo

April 21, 2026

5  out of  5
rating by lexi waldo
"👏👏👏👏"
We responded:
"Lexi, we’ll take the applause 👏👏 thank you! We truly appreciate you supporting Ryan Hicks Agency. Our team works hard to deliver a great experience every time, whether it’s auto insurance, home insurance, or just being here when you need us. Proud to serve the Chattanooga area and customers across TN, GA, and AL with reliable State Farm coverage and local, friendly service. Thanks again for being part of our agency family!"
Profile photo of Jessica Hale

Jessica Hale

April 21, 2026

5  out of  5
rating by Jessica Hale
"Gage is awesome!"
We responded:
"Jessica, thank you so much! We agree, Gage is awesome and we’re lucky to have him on our team. We appreciate you trusting Ryan Hicks Agency for your coverage. Whether it’s auto insurance, home insurance, or helping with a quick policy update, we’re always here to make things easy and personal. Proud to serve our customers across Tennessee, Georgia, and Alabama with local, reliable State Farm service. Thanks again for being part of our agency family!"
Profile photo of Kristofer Hale

Kristofer Hale

April 21, 2026

5  out of  5
rating by Kristofer Hale
"Gage is the bomb 💣"
We responded:
"Thank you for the shoutout! Gage will definitely appreciate that. We’re lucky to have a team that makes auto insurance, home insurance, and everything in between easy and actually enjoyable. We appreciate you trusting Ryan Hicks Agency in TN, GA & AL. If you ever need anything, whether it’s vehicle insurance updates or just a quick question, we’ve got you covered."
Profile photo of Emily Farnsley

Emily Farnsley

April 20, 2026

5  out of  5
rating by Emily Farnsley
"Ryan and Peyton are awesome and always so helpful highly recommend!"
We responded:
"Emily, thank you so much for the kind words and recommendation. We truly appreciate you trusting Ryan Hicks Agency for your coverage. Peyton and I are always happy to help, whether it’s property insurance, life insurance, or making updates to keep everything fitting your needs. Our goal is to make insurance simple and provide a great customer experience every time you reach out. We’re grateful to serve you and other families in the Chattanooga area and across the Tennessee Valley with reliable auto insurance, home insurance, and personalized service through State Farm. Thanks again for being part of our local agency family!"
Profile photo of Alfred Beeman

Alfred Beeman

April 17, 2026

5  out of  5
rating by Alfred Beeman
"Best agent experience ever."
We responded:
"Alfred, thank you for the awesome feedback. We’re glad you had such a great experience with our team at Ryan Hicks Agency. It was a pleasure helping you with your motorcycle insurance and making sure you’ve got the right coverage in place. We work hard to provide a simple, stress free process whether it’s motorcycle insurance, auto insurance, or home insurance here in the Chattanooga area. We truly appreciate you choosing our State Farm office and being part of our local Tennessee Valley family. If you ever need anything, we’re just a call or visit away."
Profile photo of Mark Bedwell

Mark Bedwell

April 17, 2026

5  out of  5
rating by Mark Bedwell
"Recently i had bought a car and Ryan and his team are always so helpful with any changes. Also would like to mention in a world of do it yourself by way of technology. This team still gives the best customer service experience wheather im calling with any concerns or if i should stop by the office. I have always been greeted promptly. Still willing to give great face to face cutomer service can't beat this team!!!"
We responded:
"Thank you so much for the kind words and for trusting Ryan Hicks Agency with your coverage, especially on your recent car purchase. We love helping with those changes and making sure your auto insurance fits exactly what you need. It means a lot that you notice the difference in customer service. In a world full of apps and call centers, we truly believe in being available for our customers here in the Chattanooga area, whether that is over the phone or face to face in the office. Our goal is always to make auto insurance, home insurance, and life insurance simple, personal, and easy to understand. We appreciate you being part of our State Farm family and are always here whenever you need us."
Profile photo of Janine Best

Janine Best

April 16, 2026

5  out of  5
rating by Janine Best
"Ryan and the office staff have always been helpful. I have been with him for several years now. They are always responsive and professional. They truly care about their clients."
We responded:
"Thank you, Janine, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team resolved the issue. We are lucky to have hard-working team members. Thank you for trusting us with your insurance needs!"
Profile photo of Jennifer Myers

Jennifer Myers

April 7, 2026

5  out of  5
rating by Jennifer Myers
"Everyone in the office is always friendly and very helpful."
We responded:
"Thank you very much for your kind review, Jennifer. We appreciate you! - Ryan"
Profile photo of Cassie Pritchett

Cassie Pritchett

April 3, 2026

5  out of  5
rating by Cassie Pritchett
"Switching to Ryan Hicks through State Farm has been the best decision we've made. Great insurance and service at a low affordable price."
We responded:
"Thank you so much for the kind words! We truly appreciate you choosing Ryan Hicks Agency with State Farm for your insurance needs. It means a lot to hear that you found both great service and an affordable price—that’s exactly what we strive for every day. Our goal is to be the go-to choice for auto insurance, home insurance, and life insurance by delivering personal, local service you can count on. We’re proud to serve customers across Tennessee, Georgia, and Alabama, and especially those looking for a trusted insurance agency in the Chattanooga area. If you ever need anything at all, our team is always here to help. Thanks again for being part of the Ryan Hicks Agency family!"
Profile photo of Maxie Benton

Maxie Benton

April 2, 2026

5  out of  5
rating by Maxie Benton
"I have been a Client since 2015. This Agent goes the extra mile to help. Thank You Mr. Ryan Hicks.."
We responded:
"Thank you for the wonderful review, Maxie! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're so happy to have you as part of our State Farm family for so many years!"
Profile photo of Faith

Faith

March 27, 2026

5  out of  5
rating by Faith
"Amazing, helped me through my car wreck almost a year ago and made everything easy to move over. Been with statefarm since I've been driving!!"
We responded:
"Faith, thank you so much for your fantastic five-star Google review! We’re overjoyed to hear you have had a great experience with Ryan Hicks Agency insurance. Your support truly means a lot to our team as we work to serve Tennessee Valley. If you ever need help with your insurance needs, we’re here for you!"
Profile photo of Chris McCollough

Chris McCollough

March 25, 2026

5  out of  5
rating by Chris McCollough
"Ryan and his staff responded to my questions in a timely manner and provided me Insurance that fits my needs."
We responded:
"Mr. McCollough, Thank you so much for the kind words! We are humbled and we appreciate the trust you have placed in our Agency. Thank you for choosing Ryan Hicks Agency, State Farm. We look forward to serving you for years to come!"
Profile photo of Jamie Collins

Jamie Collins

February 12, 2026

5  out of  5
rating by Jamie Collins
"Could not be happier with this service!!"
We responded:
"Thank you so much for the 5-star review, Jamie! We truly appreciate your support and are thrilled to hear you’re happy with our service. At Ryan Hicks Agency State Farm, our goal is to make finding reliable, affordable car insurance in Tennessee, Georgia, & Alabama simple and stress-free. We’re proud to help drivers throughout the Tennessee Valley with personalized coverage, fast support, and local expertise. If you ever need help with auto insurance quotes, policy changes, or coverage questions in Tennessee, Georgia, Alabama we’re always here for you. Thanks again for choosing us!"
Profile photo of janeile

janeile

February 12, 2026

5  out of  5
rating by janeile
"I have been with State Farm for a long time and I must say this is absolutely the best State Farm office I have dealt with in all the years I've been with State Farm. Jordan, Thank you once again for your impeccable service! Anytime I call or stop by the office every need is handled with importance and perfection. Ryan Hicks you have an awesome team!"
We responded:
"Janelle, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Cosmo Kramer

Cosmo Kramer

February 5, 2026

5  out of  5
rating by Cosmo Kramer
"Ryan and his team have always answered all my questions and treated me very well. I look forward to continue doing business with State Farm, thanks to Ryan Hicks."
We responded:
"Brian, thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and your continued trust in Ryan Hicks State Farm Insurance. Our team is always happy to answer questions and provide dependable, personalized service for auto insurance, home insurance, and life insurance here in the Tennessee Valley. We’re grateful for the opportunity to continue serving you and helping protect what matters most. Thanks again for being part of our State Farm family! "
Profile photo of Alexis Amourr

Alexis Amourr

January 28, 2026

4  out of  5
rating by Alexis Amourr
"I don’t have any issues out of this company everyone is nice & helps when you need it"
We responded:
"Thank you so much, Alexis, for taking the time to leave us a review! We truly appreciate your kind words and are glad to hear our team was helpful and easy to work with. At the Ryan Hicks Agency, we’re committed to providing friendly, reliable insurance service and making sure our Chattanooga clients feel supported whenever they need us. If there’s ever anything we could do to improve your experience or earn that fifth star, please don’t hesitate to let us know—we’re always striving to deliver five-star service. Thanks again for trusting us with your insurance needs!"
Profile photo of Doug Curtis

Doug Curtis

January 9, 2026

5  out of  5
rating by Doug Curtis
"State Farm has been great and you could never go wrong with Ryan Hicks"
We responded:
"Thank you so much, Mr. Curtis. We truly appreciate your kind words and your trust in the Ryan Hicks State Farm team. Our goal is always to provide dependable service and clear guidance for auto insurance and other insurance needs throughout the Tennessee Valley. It means a lot to know you’ve had a great experience, and we’re grateful for the opportunity to continue serving you with the local, personal service State Farm is known for."
Profile photo of C T

C T

January 9, 2026

5  out of  5
rating by C T
"Amazing service. Ryan is always available when I need to understand any portion of my policy. Very knowledgeable! Thanks for the awesome service."
We responded:
"Ryan, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience with Gage. We appreciate you letting us be your good neighbor!"
Profile photo of James Farrer SR

James Farrer SR

January 2, 2026

5  out of  5
rating by James Farrer SR
"Great service"
We responded:
"Thank you for the great feedback! We’re glad you experienced the level of service we strive to provide every customer. At Ryan Hicks Agency, our Tennessee Valley State Farm team is committed to friendly, reliable support and helping you find the right insurance coverage. We appreciate the opportunity to serve you and look forward to being here whenever you need us."